Royal Lancaster London

I had a peaceful and enjoyable stay at this hotel. The staff were incredibly friendly and supportive, making me feel very welcome. The room was outstanding—spacious, spotless, and offered a beautiful view of Hyde Park. Breakfast was fresh and delicious every morning. The hotel’s location is perfect, just a 1-minute walk from Lancaster Gate Station. I will definitely book this hotel again on my next visit!

Amazing location and very quiet area.

The customer service was phenomenal! We stayed once before and it was so nice and family friendly we returned for a long holiday. My 2 1/2 year old son is not invisible, the staff welcome him, he has an incredible breakfast, loves playing with his hot wheels in the room while looking at the cars drive by. The staff throughout the hotel are just so friendly! Especially dog friendly because our fur son was also with us and he is greeted by animal loving staff. All the room service for my child was free, for example ordering warm milk evenings and mornings. There was a night we needed some diapers and luckily the hotel had some, it was not something they regularly have they said but that night they had some, lucky us because it saved us a trip from having to walk to the store when we were pretty beat from exploring around. Hyde park is across the street with plenty to do, playground to the left, fountains to the right, Diana’s memorial water fountain, cafes and ice cream everywhere.

I always love staying at this hotel, professional yet familiar, perfect location for work and leisure access, great views

I recently had the pleasure of staying at this wonderful hotel, and I can honestly say it was an experience to remember. From the moment I walked through the door, I was greeted with the warmest smiles from the reception team, setting the tone for my entire stay. They were incredibly welcoming, efficient, and went above and beyond to ensure that my check-in process was seamless. They truly made me feel like a valued guest, taking the time to offer personalized recommendations for nearby attractions and dining. The housekeeping staff were equally impressive, maintaining my room in immaculate condition throughout my stay. It was evident that they take great pride in their work, as the room was always spotless, fresh, and well-stocked with everything I needed. Every time I passed by a housekeeper in the hall, they greeted me with a friendly smile, which made a big difference in creating such a positive atmosphere. The overall vibe of the hotel was one of warmth, care, and attention to detail, with every staff member I encountered offering a friendly greeting and a genuine smile. It was clear that the hotel places a strong emphasis on customer service, and I felt truly pampered and taken care of during my entire visit. I highly recommend this hotel to anyone looking for a delightful, comfortable, and positive experience. The excellent service from reception, housekeeping, and the friendly faces everywhere made it a truly memorable stay! Special thanks to: Mr. Lot in the reception (I hope I spell that correctly ) And big thank you to Merve Kirman for the beautiful surprise we got <3